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Pink Cream

Resume

Work
Experience

Mar 2023 - Present

October 2022- February 2023

Sept 2017 - Sept 2021

REVA

Virtual Assistant

Teleperformance

Took in calls for 3 months. I assisted customers with reviewing, canceling, escalating concerns about their hotel, flight, and car reservations. I was transferred then to the messaging team where we handled the same issues via chat & e-mail.

Teletech

Consumer Portal Technical Helpdesk. Assisted customers with password reset, unlocking account, updating personal information, website navigation etc. 

 

Education

2012-2016

Tarlac State University | AB Psychology

4-Year Bachelor's degree.

Skills
& Expertise

  • Knowledgeable in Adobe Photoshop

  • Able to edit videos

  • Lead Generation

  • Skip Tracing

  • Text Blasting

  • Drip Campaign

  • Website Creation

  • Excel Proficient

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